Data Protection & Privacy
This Privacy Policy explains how 88fubo collects, uses, stores, and safeguards your personal data when you use our platform. We are committed to handling your information with transparency and care, in accordance with applicable data protection principles.
Last Updated: 1 January 2026 | Effective Date: 1 January 2026
88fubo ("we", "us", "our", "the Company") operates the online sportsbook and live casino platform accessible at https://88fubo.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform, whether as a registered player, a visitor, or through any other interaction with our services.
This Privacy Policy ("Policy") describes the types of personal data we collect from you, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply, your rights in relation to your data, and how you can exercise those rights.
This Policy applies to all personal data collected through the 88fubo Platform, including registration processes, account management, payment transactions, customer support interactions, and browsing activity on our website. It is to be read together with our Terms & Conditions and Responsible Gambling Policy.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
88fubo collects personal data through several channels during your use of the Platform. The categories of data we collect are described below.
88fubo processes your personal data only where a lawful basis exists for doing so. The primary legal grounds on which we rely are set out in the table below:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Performance of a contract; Legal obligation |
| Processing deposits and withdrawals in MYR | Performance of a contract |
| Fraud detection and anti-money laundering checks | Legal obligation; Legitimate interests |
| Sending transactional account notifications | Performance of a contract |
| Sending promotional communications and bonus offers | Consent (withdrawable at any time) |
| Platform analytics and performance monitoring | Legitimate interests |
| Responsible gambling monitoring and intervention | Legal obligation; Vital interests |
| Customer support interactions | Performance of a contract; Legitimate interests |
| Regulatory reporting and audit obligations | Legal obligation |
88fubo uses the personal data we collect for the following specific purposes:
88fubo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following limited circumstances:
We engage trusted third-party service providers who process personal data on our behalf, subject to strict contractual data protection obligations. These include:
We may disclose your personal data to competent authorities, regulators, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory obligation — including AML reporting requirements. We will notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of 88fubo's business, your personal data may be transferred to the acquiring entity. We will notify you via your registered email address before your data is transferred and becomes subject to a different privacy policy.
88fubo retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC documents | Duration of account + 7 years post-closure |
| Transaction records (deposits, withdrawals, wagers) | 7 years from date of transaction |
| Customer support communications | 3 years from date of interaction |
| Marketing consent records | Until consent is withdrawn + 2 years |
| Fraud investigation records | As required by applicable law (minimum 5 years) |
| Self-exclusion records | Duration of exclusion + 7 years |
| Website analytics data (anonymised) | 26 months from collection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
The 88fubo Platform uses cookies and similar tracking technologies to ensure core platform functionality, improve your experience, and analyse usage patterns. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintain your login session, remember account preferences, and enable core sportsbook and casino functionality. | Yes — cannot be disabled |
| Security | Detect and prevent fraudulent access, CSRF protection, and bot mitigation. | Yes — cannot be disabled |
| Analytics | Measure page views, session duration, and feature usage in aggregated, anonymised form to improve the Platform. | Optional — managed via cookie preferences |
| Preference | Remember your language settings, display preferences, and notification choices between sessions. | Optional — managed via cookie preferences |
You can manage your cookie preferences through your browser settings. Please note that disabling essential or security cookies may prevent the Platform from functioning correctly. 88fubo does not use third-party advertising or cross-site tracking cookies.
88fubo implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes:
Subject to applicable law, you have the following rights in relation to the personal data that 88fubo holds about you. To exercise any of these rights, please contact us using the details in Section 14.
We will respond to all valid rights requests within thirty (30) calendar days of receipt. In complex or high-volume cases, we may extend this period by a further sixty (60) days, in which case we will notify you of the extension within the initial thirty-day window.
The 88fubo Platform is strictly intended for use by individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
If we discover or are notified that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will immediately close the relevant account, return any deposited funds to the originating payment source where technically possible, and permanently delete the associated personal data from our systems.
If you are a parent or guardian and believe that a minor in your care has registered on the Platform, please contact us immediately at [email protected] so that we can take prompt action.
88fubo operates as a platform primarily serving Malaysian players, with core infrastructure hosted in secure data centres. In the course of providing our services, your personal data may be transferred to and processed in jurisdictions outside Malaysia — for example, where our cloud infrastructure providers or KYC verification partners are based.
When transferring personal data internationally, 88fubo takes all reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Such safeguards may include contractual data protection clauses, data processing agreements, or reliance on the adequacy decisions of relevant data protection authorities.
If you have questions about the safeguards applied to international transfers of your personal data, please contact us using the details in Section 14.
88fubo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by email to your registered address and/or by posting a prominent notice on the Platform, with a minimum of seven (7) days' advance notice before the updated Policy takes effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the updated terms, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88fubo handles your personal data, please contact us through any of the following channels:
For formal data subject rights requests (access, rectification, erasure, portability, restriction, or objection), please email us with the subject line "Data Subject Rights Request" and include your full name, registered email address, and a description of the right you wish to exercise. We will verify your identity before processing the request.
We aim to acknowledge all privacy-related correspondence within 48 hours and to resolve requests within the statutory timeframes described in Section 10.
Six core principles underpin how we handle your personal information — from the moment you register to the day you close your account.
Every piece of data you transmit to 88fubo — login credentials, payment details, personal information — is encrypted in transit using industry-standard TLS protocols. No exceptions, no shortcuts.
Your personal data is not a product at 88fubo. We do not sell, rent, or trade your information to third-party advertisers or data brokers — full stop. Sharing is limited to operational partners under strict contractual controls.
Access, correct, export, restrict, or request deletion of your personal data at any time. Your rights requests are acknowledged within 48 hours and resolved within the statutory timeframe.
We retain personal data only as long as legally required or operationally necessary. Transaction records are kept for 7 years in line with AML obligations; analytics data is anonymised within 26 months.
KYC verification is mandatory before any withdrawal is approved. Any account found to belong to a person under 21 is immediately closed and associated data is purged — protecting minors and complying with our obligations.
88fubo collects only the data we genuinely need to provide our services, comply with legal obligations, and keep your account secure. We do not collect sensitive categories of data beyond what KYC requires.
Data categories we handle:
If you have a question about how 88fubo handles your personal data, want to exercise a data subject right, or simply want to review our full Terms, our support team is available around the clock.
This Privacy Policy forms part of your agreement with 88fubo, together with our Terms & Conditions and Responsible Gambling Policy. For players aged 21 and above only.